our story

Putting You at the Centre of Care

Youcentric Care Group is a trusted mobile occupational therapy provider delivering person-centred services across NSW. Our experienced therapists are dedicated to helping people achieve independence, safety, and quality of life.

500+

Clients Supported

8+

Years of Experience

10-12

Day Reports Turnaround

100%

AHPRA Registered
Our Story

Founded on a Passion for Person-Centred Care

Youcentric Care Group was founded with a simple belief: that everyone deserves access to high-quality occupational therapy services that truly put their needs first.

We noticed a gap in the market for mobile OT services that could reach people where they live, work, and participate in their communities. Too many people were missing out on vital support because of long waitlists, travel barriers, or one-size-fits-all approaches.

Today, our team of experienced occupational therapists travels across NSW to deliver expert assessments, therapy, and support. We work with NDIS participants, aged care clients, and private referrals – always with the same commitment to putting you at the centre of everything we do.

Mission & Vision

What We Stand For

Our mission and vision guide everything we do as an organisation.

Our Mission

To deliver exceptional, person-centred occupational therapy services that empower individuals to live independently, safely, and with dignity in their own homes and communities across NSW.

Our Vision

To be NSW’s most trusted mobile occupational therapy provider, known for our clinical excellence, genuine care, and unwavering commitment to improving the lives of every person we serve.

our Values

What Drives Us

Our core values guide everything we do, from how we work with clients to how we support our team.

Person-Centred

Your goals, preferences, and needs are at the heart of every decision we make together.

Excellence

We’re committed to delivering the highest quality assessments, reports, and therapy.

Collaboration

We work alongside clients, families, and other providers as true partners in care.

Reliability

We do what we say we’ll do, with fast turnaround and consistent communication.

Our Credentials

Professional Standards

We maintain the highest standards of professional practice, registration, and insurance.

AHPRA Registered

Our OTs are registered with the Australian Health Practitioner Regulation Agency

NDIS Provider

We operate in accordance with the NDIS Quality and Safeguards Commission rules.

Medicare Provider

Registered Medicare provider for EPC/CDM referrals

Fully Insured

Comprehensive professional indemnity and public liability insurance

Evidence-Based Practice

Assessments and recommendations informed by current clinical evidence and best practice.

Clinical Governance

Established clinical governance processes supporting quality, safety, and accountability.

Why Youcentric

What Sets Us Apart

We’re committed to providing an exceptional experience for every client and referrer we work with.

Fast Turnaround

Reports delivered within 10-12 business days. We know you need answers quickly.

Truly Mobile

We come to you , at home, in the community, or at work. No travel stress, no clinic waiting rooms.

NDIS Experts

Deep expertise in NDIS language, processes, and requirements for successful outcomes.

Quality Reports

Comprehensive, NDIS-compliant reports that clearly articulate needs and recommendations.

Clear Communication

Regular updates, responsive support, and open lines of communication throughout.

Genuine Care

We genuinely care about every person we work with and it shows in everything we do.

Ready to Work With Us?

Contact our team today to discuss how we can support your clients or loved ones.